Agilent’s analytical technology subscription model

Sets standard in customer flexibility

Agilent Technologies. Photo via internet

Agilent Technologies announced its first-ever instrument subscription program, designed to meet customers’ needs with dynamic businesses who want the latest technology backed by the industry’s best service and support.

Agilent Instrument Subscriptions provides customers access to the technology they need when they need it, and with the flexibility and affordability match their evolving scientific and financial needs.

“Instrument subscriptions offer the best of Agilent’s products and services,” said Padraig McDonnell, president of Agilent’s CrossLab Group. “Whether our customers are running large R&D projects or ramping up their lab operations, Agilent instrument subscriptions provide access to Agilent’s best-in-class solutions, allowing customers to focus on their science without worrying about limited capital budgets or financial risks.”

According to the press release, the program offers everything needed to run an effective operation—instruments, services, consumables, and software—together in one convenient package for a single monthly fee. Customer feedback has been positive as the attractive budget options significantly decrease any financial barrier. The variable terms make the commitment either as short or as long as the project requires.

“Customers across industries and end-markets are increasingly seeking flexible access over direct ownership, and they need a strong partner, with the best solutions that meet their needs,” said Jacob Thaysen, president of Agilent’s Life Sciences and Applied Markets Group. “This subscription program leverages Agilent’s unique capabilities and demonstrates our continued commitment to helping our customers grow their businesses.”


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